Privacy Policy

Last updated: 2025-10-05

5GAME STUDIO ("5GAME STUDIO, "we", "us", or "our") is a mobile game and app publisher. This Privacy Policy explains how 5GAME STUDIO collects and processes your personal data when you use our mobile applications. We process information from and about you specifically to provide you with high-quality applications and the best possible user experience.

How We Collect Your Personal Data

We acquire, utilize, and process your personal data through various means. In every instance, we are committed to safeguarding your personal data.

When you access or use our applications, we may collect general information about you, including:

  • Log Information: IP Address, access time, device type.
  • Device Information: device manufacturer, operating system, time zone, language.
  • Device Identification Number: Advertising ID (IDFA, Google Ads ID), Google Play account ID, Game Center ID.
  • Usage Information: game progress, scores, achievements, and interactions with other players.
  • Commercial Information: purchase and usage history, receipt of virtual goods in-game.

Other Data Sources

If you log in to the application via a third-party platform such as Apple Game Center or Google Sign-In, we may access information from those platforms (e.g., display name, profile information, friends list) in accordance with their authorization procedures, provided that you have agreed with that platform.

You can learn more in their privacy policies:

How We Use Information

We use your data to:

  • Fulfill product orders and requests, respond to questions, and communicate with you.
  • Provide services, enhance and personalize your experience.
  • Send you news, technical updates, and support messages.
  • Deliver personalized advertising and marketing through our ad partners.
  • Review usage and improve our games and services.

Data Retention

We keep your information for as long as necessary to provide you with the services, fulfill legal obligations, resolve disputes, and ensure security. Usage Data may be retained longer if used for improving app functionality or required by law.

Sharing of Information

We may share your device identifiers and data with selected advertising partners to deliver personalized ads:

We also use the following analytics and backend services:

The use of data by these partners is governed by their own privacy policies.

Children

These Services do not address anyone under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent and believe your child has provided personal data, please contact us for removal.

Security

We value your trust and strive to use commercially acceptable means to protect your data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Push Notifications

We may send push notifications about game updates, promotions, or service changes. You can disable these in your device settings.

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Request access to your personal data.
  • Request rectification or deletion.
  • Object to certain types of processing (e.g., marketing).
  • Withdraw consent at any time.

Please note that legal or technical requirements may limit some rights.

Data Deletion

You may request deletion of your personal data by contacting us. Once verified, we will erase your data unless retention is required by law or technical obligations.

Contact Us

5GAME STUDIO

Email: leo.vu@5gamestudio.com

Address: 12th Floor, Diamond Flower Building, No. 48 Le Van Luong Street, N1 New Urban Area, Yen Hoa Ward, Hanoi City, Vietnam